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  • How soon will my order reach me?
    We try to ship products within 4 to 5 days of placing order. The time taken to deliver the products to you depends on the location of delivery.
  • Is there any guarantee or warranty of products?
    All our packaging is done as per the guidelines of the company. If there are any transit damages to the box,Kindly send us photos and videos before opening the packages and we will address this there after.
  • Can we cancel the order once placed?
    No, if the order is placed on the website, it cannot be cancelled.
  • When I list my products with you, how do I know they're confirmed?
    Our team will send you a confirmation email and message once we have all the details of your product.
  • What can I sell?
    Any item your child outgrows can be sold: Our categories include: Toys, Bath & diapering, Furniture, Clothing and accessories, Gear, Books, Maternity products.
  • Can I list my items on multiple platforms?
    No, we will appreciate your loyalty with us. And if we discover that any of the items listed with uptot are listed elsewhere, we will delist them immediately and notify you by email . .
  • When I list my products with you, how do I know they're confirmed?
    Our team will send you a confirmation email and message once we have all the details of the product.
  • Do you charge for shipping?
    We charge rs 50 for all order under 1,000 and a certain shipping charge may be increased for certain heavy products which will be informed prior.
  • How do I package my products?
    You need to pack your products in a box.Boxes should be sturdy and compact in order to avoid high courier charges.
  • Is it okay if I don't follow the packaging guidelines?
    No. If there is any in transit damage to the product due to faulty packaging it will be the responsibility of the seller.
  • How will I know if my order has been shipped?
    You will receive an email from us with the tracking details once the shipment has been booked. You can track your order until it reaches you safely by the tracking link through which the product can be tracked.
  • What is your return policy?
    We have a 'No' return policy. All sales are final.
  • I am a parent /brand and we love to collaborate with you. How?
    Reach out to us by email, preownedminitreasures.com
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